- Tokyo Big Sight features a Disaster Prevention Center and Security Center on the premises to ensure visitor safety around the clock. AEDs (Automated External Defibrillators) installed throughout the venue facilitate a prompt and effective response to emergency situations.
- With "each employee protects our customers” as our motto, we are endeavoring to raise awareness for fire and disaster prevention and to prevent accidents and other incidents through comprehensive fire drills held three times a year based on regulations and other criteria, and security training for security officers.
Management and Operation of Tokyo Big Sight
Exhibitions promote diverse consumption behavior, increase transactions through expanded business opportunities, and create an economic ripple effect accompanied by job creation. The exhibition business plays an important role in economic activation and industrial development.
Utilization
Since it first opened in 1996, Tokyo Big Sight has served as a venue for a variety of trade fairs and exhibitions and shown impressive and steady growth as Japan's largest all-round convention facility.
![Number of Events and Visitors (As of April 2024) Number of events(number) [FY2018 296 / FY2019 227 / FY2020 84 / FY2021 140 / FY2022 241 / FY2023 303] / Number of visitors(people) [FY2018 14.07M / FY2019 13.14M / FY2020 1.95M / FY2021 4.9M / FY2022 8.8M / FY2023 12.62M] / Notes: *The time period from FY2019 to FY2021 includes periods of restricted use in conjunction with the state of emergency declared by the Japanese government and the 2020 Tokyo Olympic Games. *The number of events, etc., excludes simultaneous exhibitions held by the same organizer. *The number of visitors is the number from equipment that count the number of visitors at our facility.](/english/visitor/company/business/img/img-management-01.png)
Management & Service
Our efforts are devoted to offering better service and maintaining a safe, reliable, and comfortable environment.
Securing “Safety” is a fundamental responsibility.
Fire drill
Our task is creating a“Reliability” environment for everyone.
Guide signs
- There are information centers to respond to a variety of inquiries, guide signs to help first-time visitors get around, a moving sidewalk, textured paved blocks, and more to ensure the comfort and convenience of visitors.
- Smoking is prohibited in all facilities, except for in designated smoking areas, which are located both inside and outside the buildings to ensure that all smoking and nonsmoking spaces are kept strictly separate.
- Parking vacancy information is available on the Internet to promote convenient access for visitors coming by car.
Services for visitor “Comfort”.
Visitor & Business Center
- We are working to provide high-quality service and to create a comfortable environment by listening to our customers’ comments obtained from various sources and incorporating their opinions and requests into our practices.
- There is a Service Corner within the venue that offers parcel delivery service, temporary luggage storage, and souvenirs and a Visitor and Business Center equipped with self-service pay copiers and a rental PC corner. There are also convenience stores, ATMs belonging to Japan Post Bank and other banks. The unique artwork displayed in public spaces adds aesthetic value and a lot of fun.
- Tokyo Big Sight’s restaurants and cafes offer a varied menu, and friendly staff ensure every guest the very best in taste, service and price.
- For conference organizers, our Conference Support Center offers a wide range of support services, including rental of chairs, tables, and other conference equipment, arrangement of catering, and customization of room layouts.
Facility outline
| Official name | Tokyo International Exhibition Center |
|---|---|
| Address |
Conference Tower & West Exhibition Area: 3-11-1 Ariake, Koto-ku, Tokyo 135-0063 East Exhibition Area: 3-10-1 Ariake, Koto-ku, Tokyo 135-0063 |
| Completed | October 1995 |
| Opened | April 1996 |
| Ground-floor area | 265,751m2 |
| Building area | 185,348m2 |
| Total floor area | 316,990m2 |
| Number of floors | Conference Tower : 8F on the ground・1F in underground West Exhibition Area : 5F on the ground East Exhibition Area : 3F on the ground・1F in underground New East Exhibition Area : 1F on the ground South Exhibition Area : 5F on the ground |
| Structure | Steel-frame, reinforced concrete construction |
| Exhibition facilities | Indoor exhibition area; 16 halls (Total area: 115,420m2) |
| Convention facilities | International conference hall (capacity of 1,000 seats) Reception hall (1,700m2) 22 meeting rooms (35m2 - 760m2) |
| Service facilities | Restaurants, Convenience Stores, Visitor & Business Center, ATMs. |
| Parking area | about 3,200 car. |